Do you know when libraries will reopen?

East Cobb, Mountain View Regional, North Cobb Regional, Sewell Mill, South Cobb Regional, Vinings, and West Cobb Regional will reopen for limited service Monday, July 6, 2020. Hours will be Mondays from 10 am – 8 pm and Tuesdays through Fridays from 10 am – 6 pm.

Under this reopening phase, library patrons are asked to limit visits to browsing, completing library account transactions like checking out items, picking up available reserved materials, and renewing or signing up for a Cobb library card. A limited number of public computers will be available for reservation.

Casual visits of more than a few minutes to the libraries and sitting down will not be possible under the health and safety guidelines for maintaining social distancing for reducing the community spread of COVID-19. Study and community meeting rooms will remain closed to the public. There will be no programs offered in the library. We will continue to offer virtual programs until further notice.

For even more information, read our Press Release here.


Will curbside hold pickup continue after libraries reopen?

Yes, the 7 libraries providing curbside hold pickup will continue the service to accommodate patrons who wish to borrow materials without entering library buildings. However, hours will be reduced due to staffing considerations.

Beginning July 6, Curbside Hold Pickup hours are Mondays from 11 am – 2 pm and 5 – 7 pm; and Tuesdays through Fridays from 11 am – 2 pm. There will be no weekend service.

To schedule a pick up time, please click here.

 

What if my items are due? Will I accrue late fees?

The library currently is not charging late fees and has not since the library temporarily closed in mid-March. This includes DVDs, Wi-Fi Hotspots, Interlibrary Loans, Park Passes, and everything else we circulate. You will continue to receive overdue notices as reminders if material if past due, but charges will not accrue.


Fines are accruing on my account!

If you notice fines accruing on items, rest assured that they will clear themselves within 12 hours. The system is set to automatically clear them.


Can I drop off my materials in outdoor book drops?

Outdoor book drops at all library locations with the exception of Switzer Library and Windy Hill Community Center Library will be open. Please note that returned items will be placed in quarantine directly from book drops. Items will remain on your account for up to 5 days. Items will be checked in and your account updated after items come out of quarantine.

When libraries re-open July 6, indoor book drops will remain closed to maintain the integrity of the quarantine process. However, Book Club Kits and items that do not fit in outdoor book drops may be brought into the building and deposited into a receptacle provided by staff, which will be taken to the quarantine area.


Are you accepting donations?

No, donations will not be accepted at any of our library locations until further notice.


Are there any library resources I can use while branches are closed?

Yes. The Library provides a wide array of digital offerings, including eBooks, research databases, and access to a multitude of online resources. Please see the bottom of this FAQ for an extensive list of digital resources.


My library card is about to expire. How can I renew?

All library card accounts that have recently expired, or were set to expire over the next three months, have been renewed and extended until September 30, 2020.


Are you still doing Interlibrary Loans?

No. We are currently NOT taking any new outside Interlibrary Loan (ILL) requests. ILL books that are currently checked out to patrons were due back June 19. There will NOT be any late fees associated with ILLs during this time.


I have a question about my account. Is there someone I can contact?

If you have any questions about your account or how to access digital resources please reach out to contactus@cobbcat.org. We will attempt to respond as soon as possible. Please note that responses could be delayed due to the large volume of requests we are receiving.


Are there any library resources I can use while branches are closed?

Yes. The Library provides a wide array of digital offerings, including e-books, research databases, and access to a multitude of online resources.

OverDrive:

Downloadable eBooks & eAudiobooks.

  • Includes children’s books, young adult books, and adult collections.
  • Includes many fiction collections (mystery, science fiction/fantasy, romance, literary fiction, etc.).
  • Includes nonfiction collections (history, self-help, health, cooking, technology, etc.).

Downloadable Videos

  • Includes children’s films & cartoons, feature films, documentaries, Great Courses lectures, etc.).

RBdigital:

Downloadable eAudiobooks.

  • Includes literature, fiction collections, Great Courses, & Modern Scholar lectures

Downloadable Magazines:

  • Includes 1000s of current magazine titles, including children’s magazines, technology, sports, music, fashion, history, cooking, etc.).
  • Includes back issues for subscriptions

Streaming Video Channels:

  • Includes AcornTV (British series channel)
  • Includes Qello (live music concerts & music documentaries)
  • Includes the Great Courses Channel (Great Courses lecture series)
  • Includes IndieFlix (independent streaming film channel)
  • Includes Pongalo (Spanish Language films & series)
  • And additional educational streaming videos, including test prep & Artist Works music instruction

Access Video:


Newspaper Collections


Mango Languages:

  • Learn over 70 foreign languages or English from 17 primary languages

Lynda.com & Gale Courses:

  • Includes educational training on technology, office skills, office software, digital photography, creativity software, test prep, certification prep, and coding.

National Geographic Virtual Library:

  • Includes all National Geographic titles from 1888-current, including National Geographic, National Geographic Kids, & National Geographic Traveler

Genealogy resources available from home include HeritageQuest, Fold3, and other genealogy research collections.


Business & Investing Resources including ValueLine, MorningStar, ReferenceUSA, & DemographicsNow


Research Databases include multiple Literary Criticism resources and collections, Science databases, and More!


 

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